What is 360-degree feedback?
This type of feedback, also known as multi-rater feedback, is typically collected on behalf of an employee to recognise their efforts and to provide constructive feedback. Running a performance review can be challenging given the time constraints and different biases involved.
This feedback is typically collected from the manager, peers and direct reports of an employee to get more objective feedback on how that employee is performing in the workplace. This type of review works well because it prevents the bias from one person from influencing the performance review.
When all the reviewers in such a review align on the feedback provided, the manager and employee can rely more heavily on that feedback.
The key to collecting good feedback using a suitable peer review template. You also need to facilitate the process in a way that promotes psychological safety and employee development as outcomes.
3 Tips on Giving Constructive Feedback
- Be Specific: When giving constructive feedback, it's important to be specific about what the issue is and provide examples to illustrate your point. This will help the person understand what they need to work on and how to improve.
- Be Timely: Giving feedback as soon as possible after the event or situation has occurred will make it more relevant and actionable. Delaying feedback can lead to confusion and misunderstandings.
- Be Balanced: Constructive feedback should be balanced and include both positive and negative points. This will help the person understand their strengths and how to build on them, as well as areas where they need to improve. This will help to maintain motivation and engagement. Also, make sure to give feedback in private, so the employee can be honest and open without feeling judged.
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Examples of 360 Feedback
Leadership Skills Feedback
Positive
"This person is very confident in their role as group leader. They can get the most out of everyone on the team."
"This person is highly effective at leading work groups and able to resolve conflicts among participants."
"This person is fair and treats every employee in the team equally and respectfully."
Needs Improvement
"This person is biased and favours some employees more than others in the team."
"This person provides no recognition to a team member's effort and hard work."
"This person can't explain the goals and objectives of a task clearly to an employee."
Communication Skills Feedback
Positive
"This person's communication skills are great, and they can make others understand the point clearly."
"This person is adept at communicating difficult messages and decisions skilfully."
"This person is precise in giving directions and effectively communicates what they expect from their team members."
Needs Improvement
"This person fails to communicate with their peers effectively, causing a lot of misunderstanding within the team."
"This person's direct and impersonal approach to handling discussions is ineffective in boosting the morale of those around them."
"This person needs improvement in replying to emails promptly."
Teamwork Feedback
Positive
"This person can be relied upon by team members."
"This person respects others and gives everyone equal opportunities to express their opinions."
"This person is a great team player. Their team members respect and appreciate them."
Needs Improvement
"This person is inconsiderate towards' others' opinions and ideas."
"This person tries to take credit for the work done by their team."
"This person tries to use their seniority to dominate their team members."
Productivity Feedback
Positive
"This person delivers urgent work without compromising on the details."
"This person always meets deadlines and makes the best time use."
"This person exceeds expectations by delivering more than assigned work despite the tight schedule."
Needs Improvement
"This person constantly pushes deadlines and fails to deliver on time."
"This person lacks a sense of urgency."
"This person has started delivering low-quality work to finish their work on time."
Attendance Feedback
Positive
"This person always comes in on time, follows the schedule and adheres to their lunch break time."
"This person replies to emails and calls in time."
"This person schedules their time off in advance and can be relied upon for completing your tasks on time."
Needs Improvement
"This person takes too many personal calls in a day."
"This person repeatedly exceeds their lunch break time that interferes with their work schedule."
"This person often comes to the office late, causing scheduled meetings to start late. It also affects others' schedules. They need to keep up with the schedule so co-workers can keep up with theirs too."
Interpersonal Skills Feedback
Positive
"Even when disagreeing with others, this person does it gracefully and respectfully."
"This person can adapt easily to various situations and different people."
"This person is equal in their treatment of everyone and communicates with their peers respectfully."
Needs Improvement
"This person seems to find it difficult to express their emotions and feelings, which often causes misunderstandings."
"When given any kind of feedback, This person doesn't take it positively."
"This person does not take the time to develop and sustain positive and beneficial relationships."
