Last updated: September 2, 2024
This Privacy Policy explains how TeamMaven collects and handles your personal information, and applies to all of our Services, which includes this website. Through our product offerings, Companies and their employees have the ability to provide organisational feedback and/or individual feedback within their companies. We value your trust and take our privacy obligations seriously. We have developed this Privacy Policy to provide you with clear answers to your questions so you can understand how your personal information and data is collected, held and processed by TeamMaven.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
· Account means a unique account created for You to access our Services or parts of our Services.
· Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50%or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
· Application means the software program provided by the TeamMaven downloaded by You on any electronic device, named TeamMaven App
· Company means, in relation to you, the person or entity that has contracted with TeamMaven to allow you to use TeamMaven’s Services. The Company will generally be your employer, or an identified subgroup (i.e., division, department, etc.)within your employer;
· Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
· Country refers to: The Netherlands
· Device means any device that can access the Services such as a computer, a cellphone or a digital tablet.
· Personal Data is any information that relates to an identified or identifiable individual.
· TeamMaven (referred to as either "TeamMaven", "We", "Us" or "Our" in this Agreement) refers to TeamMaven, KvK 94739927.
· Services means all products (including related mobile applications), services and Websites offered by TeamMaven.
· Service Provider means any natural or legal person who processes the data on behalf of TeamMaven. It refers to third-party companies or individuals employed by TeamMaven to facilitate the Services, to provide the Services on behalf of TeamMaven, to perform services related to the Services or to assist TeamMaven in analysing how the Services are used.
· Usage Data refers to data collected automatically, either generated by the use of the Services or from the Services infrastructure itself (for example, the duration of a page visit).
· Website refers to TeamMaven Website, accessiblefrom www.teammaven.io
· You means the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.
We collect information relating to you and your use of our Services from a variety of sources. Some of this information is collected directly from you and some of this information is collected from your interaction with our Services, your Company, other individuals at your Company, or from third parties. How and what information we collect about you will depend on the way that you use our Services, for example, whether you are an Administrator, Respondent, User or Visitor.
· Contact information: When you provide us with your contact information, whether through use of our Services, creation of an account, a form on our website, or an interaction with our sales or customer support team, we collect your contact information. This information may include, for example, your name and email address.
· Usage information: We collect usage data about you whenever you interact with our Services. This may include which web pages you visit, what you click on, when you performed those actions, and other activities.
· Device and browser data: We collect data from the device you use to access our Services, such as your IP address, operating system, browser details and time of visit. This information may also tell us your location.
· Referral data: If as a Visitor, you navigate to our Websites from an external source (such as a link on another website or via an email), we record information about the source that referred you to us.
· Other data you submit: We may collect your personal information or data if you submit it to us in other contexts. For example, by giving us a testimonial, attending an event we host or entering a contest. We may also collect personal information at other points throughout our Services or within our Website that states personal information is being collected. If you contact us at support@teammaven.io we will also collect any information that you provide to us voluntarily, such as your operating system version, and other requested information in order for us to respond to your request.
· Information collected from your Company: The information that each Company provides to us is different. In most cases, your company will provide us with demographic data such as your name, email information, and other information related to your role within the Company, including your manager, direct reports and your position within the Company’s organisation chart. Some Company’s may provide us with additional demographic information so they can better analyse and understand their survey results.
· HRIS data: If the Company uses a third-party human resource information system (for example, BambooHR) to import information into Services, we will also receive information from that third party (for example, your name, email address, employment and demographic data).
· If you send or disclose any sensitive personal information (e.g. information related to racial or ethnic origin, sex life or physical or mental health condition) to us when using the Services, you consent to our processing and use of such sensitive personal data as necessary to provide the Services.
· If you do not consent to our processing and use of such sensitive personal information, you must not submit sensitive personal information to our Services.
· You may subsequently modify or withdraw your consent to the use and processing of sensitive personal data in accordance with applicable laws in certain.
· If you do not want your Company to send us sensitive personal information about you, you must make such request directly to your Company.
We use your personal information for a variety of purposes. How and what information we collect about you will depend on the way that you use our Services. In each case, the information we collect and process is reasonably necessary for our business, including providing you with the Services you would expect from us.
When you use our Services we process your personal information either:
· with your consent;
· to fulfil our contractual responsibility to deliver the Services to the Company; or
· to pursue TeamMaven’s legitimate interests of improving our Services or developing new products and features.
When you use our Services as a Visitor, we process your personal information either:
· with your consent; or
· to pursue TeamMaven’s legitimate interests of improving our Services or developing new products and features.
· To provide and maintain our Services, including to monitor the usage of our Services.
· To manage Your Account: to manage Your registration as a user of the Services. The Personal Data You provide can give You access to different functionalities of the Services that are available to You as a registered user.
· For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Services.
· To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
· To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
· To manage Your requests: To attend and manage Your requests to Us.
· For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Services users is among the assets transferred.
· For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.
· Create de-identified aggregated data: To provide customers with a better understanding of their survey results, we use survey data in a de-identified aggregated form to compare customers’ results to the results of other surveys or other customers. We also use your survey data to continually improve our Services, including our de-identified aggregated data sets. None of your survey data will be disclosed to other unrelated customers in a non-aggregated or identifiable form.
We may share Your personal information in the following situations:
· With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Services.
· For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of TeamMaven assets, financing, or acquisition of all or a portion of Our business to another company.
· With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
· With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
· With Your consent: We may disclose Your personal information for any other purpose with Your consent.
TeamMaven will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
TeamMaven will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Services, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at TeamMaven's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
TeamMaven will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.
If TeamMaven is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, TeamMaven may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
TeamMaven may disclose Your Personal Data in the good faith belief that such action is necessary to:
· Comply with a legal obligation
· Protect and defend the rights or property of TeamMaven
· Prevent or investigate possible wrongdoing in connection with the Services
· Protect the personal safety of Users of the Services or the public
· Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
We use Cookies and similar tracking technologies to track the activity on Our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Services. The technologies We use may include:
· Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Services. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Services may use Cookies.
· Web Beacons. Certain sections of our Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Our Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Services may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Services, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Please contact our Privacy Officer if you have any complaints about our compliance with this Privacy Policy or relevant privacy laws. We will treat your complaint seriously, and will investigate any alleged breach, including how it occurred, and how best to prevent future breaches (if relevant). You can contact our Privacy Officer at info@teammaven.io.
If you have any questions about this Privacy Policy, You can contact us by email: info@teammaven.io
